Job Description

Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone.

Who We Are

Intradiem is a technology company on a mission to reinvent customer service through automation. 

What We Do

We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.

How We Work

We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.

Our Culture

We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. 

Our Values

We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:

• Servant’s Heart —caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.
• Craftsman’s Attitude —taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick).
• Revolutionary Spirit —leaving the world a better place than it was when we found it, and doing things we would be proud to brag about to our grandchildren.

\\This position will start in Mid-June and extend through Late-October\\

What Need Can You Fill?

The Recruiting Intern will be exposed to various elements of our function, focusing on Recruiting.  

What Will You Be Doing?

RECRUITING:

• Will run point on recruiting for our 2025 Summer Internship Team
• Supports frontline recruiting efforts to support Intradiem HR Team and hiring managers to meet staffing needs
• Utilizes ATS to post, update, and renew requisitions
• Utilizes ATS and LinkedIn Recruiter to create searches aligned with current recruiting needs
• Creates and shares social media postings to enhance brand awareness and attract frontline candidates to reoccurring requisitions
• Communicates with HR Team to identify KPIs of desired talent; sorts and filters through resumes and candidate profiles to select talent for current and proactive opportunities
• Schedules phone screenings and interviews with potential candidates
• Utilizes interview guides and ATS notes section to update candidate status and keep files current in ATS
• Participate in in-person or virtual career fairs as needed

OTHER:

• Assist with other People-team projects as needed, including benefits, training, and HRIS management.

What Will You Need To Succeed?

• Effective communication skills, both written and verbal
• Detail oriented with excellent organizational skills
• Demonstrated ability to multi-task and maintain confidentiality
• Proficient in Microsoft WORD and EXCEL
• Prior internship experience working in an HR or recruiting department or agency preferred
• Ability to pass a pre-employment background check and drug screen

Work Authorization:
Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding. 

Intradiem is an equal-opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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