Minimum Qualifications
5+ years of hands-on experience in implementing and configuring ServiceNow ITSM, including participation in at least one full cycle implementation.
ServiceNow Certified Implementation Specialist in ITSM
Desired Qualifications
Extensive knowledge of JavaScript, Familiarity with UI, SQL, HTML and CSS
Knowledge of XML and structural programming concepts
Knowledge of ITIL processes
Experience in developing ServiceNow report
Experience in ServiceNow Playbook development
Experience in inbound and outbound data exchange development between ServiceNow and other systems via API (REST and SOAP)
Familiar with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow NowAssist is preferable
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