Job Description

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

** This is a Hybrid work schedule in Silver Spring, MD. The work schedule is Monday - Friday with a start time anywhere between 7am - 9am EST **

• Sort incoming paper mail for finance and RCM distribution
• Sort/distribute incoming paper mail and digital correspondence from Lockbox and Sfax
• Scan any specific patient correspondence to the patient’s chart and email a copy to the representative that handles that patient’s location/provider for review
• Scan any prescription requests and/or provider correspondence to task providers for review in patients’ charts.
• Print/mail claims and EOBs for professional and facility locations
• Stamp/mail all outgoing RCM mail
• Log refund checks received from finance department
• Fold/mail refund checks to patients and insurance carriers
• Scan/email any returned refund check images to representative to obtain correct mailing address, then remailing once updated.
• Respond to email requests for correspondence mailings for representatives that are remote for all documents that cannot be emailed or faxed
• Scan/load virtual credit card payments for professional and facility locations to folder for processing by representative
• Scan/Load non-payment EOBs to posting folder to be completed by posters
• Any other tasks as assigned

• Excellent written and verbal communication skills
• Excellent computer skills including Excel, Word, and RCM systems as needed.
• Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills.
• Ability to multi-task and meet deadlines.

PI70b72a392db4-30492-36188661

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