Job Description

Full job description

Initial Posting Date:

09/10/2024

Application Deadline:

09/23/2024

Agency:

Department of Consumer & Business Services

Salary Range:

$5,409 - $8,372

Position Type:

Employee

Position Title:

Claim Records Manager (Compliance and Regulatory Supervisor 2)

Job Description:

Mark Your Calendars! DCBS is hosting a Virtual Career Fair

Thursday, September 12, 2024, 12 p.m. – 1 p.m.

Register here for the career fair:

Our mission...

To protect and serve Oregon's consumers and workers while supporting a positive business climate.

The

Department of Consumer and Business Services

(DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.

This position is with the

Workers' Compensation Division

(WCD). WCD administers, regulates, and enforces the laws and administrative rules governing the Oregon workers' compensation system.

This is a management service position and is not represented by a union.

Recruitment Timeline:

*These dates are approximate and are subject to change.*

Recruitment closes: Monday, September 23, 2024

1st round interviews: week ending October 5, 2024

2nd round interviews: week ending October 12, 2024

Anticipated start date: November 4, 2024

What’s in it for you:

• Rewarding work in a productive and creative environment

• Colleagues who are passionate about public service

• Work/life balance, 11 paid holidays a year, and a

  competitive benefits package

• Advancement and learning opportunities that will help grow your career with the State of Oregon

• Possible eligibility for the

  Public Service Loan Forgiveness Program

This position is eligible for

hybrid remote work

on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required.

Here’s what you will do:

As the Claim Records Manager, you will provide direction and advice on the administrative, operational, and procedural components of the statewide workers' compensation injured-worker claim reporting system. You will manage the daily activities of the 16 member Claim Records Team and perform as the data steward of the division’s electronic claim system.

For a complete listing of the duties and responsibilities of this position, please review the position description by clicking

here

.

Here’s what you need to qualify:

Minimum Qualifications:

• Four years of lead work, supervision, or progressively related experience

OR

• One year of related experience and a bachelor’s degree in a related field

Requested Skills:

• Familiar with automated information systems containing confidential and sensitive personal records of customers or claimants

• Possess, or be able to develop quickly, an understanding of insurers' claim and coverage processing and reporting practices

• Familiarity with conversion, migration, or development of electronic information systems containing confidential or sensitive customer or claimant records

• Demonstrated ability to lead others through changes in business processes and/or modernization of systems

• Knowledge or experience working in the workers’ compensation, or similar, industry

• Experience in supervising in a work unit represented by a collective bargaining agreement

• Familiar with small group and team work unit dynamics, and be able to facilitate working groups with members with diverse opinions

Application information:

• A resume and cover letter are required for this job posting. Please attach them in the “Resume / Cover Letter” section of the application.

• Please ensure that you clearly demonstrate in your resume, cover letter and application materials how you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.

• You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.

Additional information:

• Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.

• This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:

  Veterans Resources

  . NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.

• We hire preferred workers! For more information, please visit our website:

  Preferred Worker Program

  .

• The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use

  E-Verify

  to confirm that you are authorized to work in the United States.

Helpful links and contact information:

Learn more about

DCBS

Understanding the State Application Process

Help and Support

webpage

For more information you may contact us by e-mail at

DCBS.Recruiting@dcbs.oregon.gov

or by phone at 503-378-3200.

DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our

diversity, equity and inclusion webpage

.

Job Tags

Remote job, Holiday work, Full time, Part time, Second job,

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