Job Description

Full job description

Valdosta Veterinary Associates is a 24/7/365 state-of-the-art emergency veterinary hospital located in sunny Valdosta, Georgia. We currently see a large percentage of emergency and sick care but also have routine, non-urgent, and referral appointments on weekdays. Our current focus is small animal medicine.

Valdosta Veterinary Associates was founded by native Jillian Courson, DVM. We are currently seeking to add a veterinary receptionist. If you have a huge appetite for learning and growing and you are an excellent team player, VVA might be the team for you!

A positive work culture has been intentionally curated with a focus on excellence, collaboration, progress, innovation, & leadership. We work together to "provide high-quality comprehensive veterinary medicine and compassionate care to every patient, every time. To be here when we are needed most, from that precious first wellness visit to the hardest goodbye & through the journey of life in-between."

Responsibilities

• *Maintain a neat and professional appearance. Yours is the first face our client sees! *Greet and welcome clients and patients in a warm, personable, and professional manner *Obtain and verify thorough and accurate patient and client information at each encounter *Schedule appointments based on client needs and patient symptoms with properly spelled documentation *Check clients in and out with a smile *Answer and screen phone calls *Relay messages to and from veterinary support staff when indicated *Collect deposits and payment up front for all services *Provide clients with a breakdown of costs on printed invoices and estimates *Collect deposits at client's vehicle for possible isolation cases, following isolation protocol *Escort clients and patients to exam rooms when available after checking in *Inform veterinary support staff when a client and patient have been roomed *Inform veterinary support staff when an emergency is on its way *Contact clients with balances to collect payment over the phone *Collect veterinary insurance information when indicated *Balance cash drawer daily *Maintain office cleanliness and organization of resources. Cleaning will be a big part of this position as receptionists are responsible for cleaning the lobby, exam rooms, breakroom, and bathrooms. *Send and obtain veterinary records to other veterinary facilities *Enter vaccine reminders from outside veterinary records *Verify patient vaccination and test history criteria for boarding *Prepare cage cards and paper collars for boarders and hospitalized patients *Inform staff when boarders need services while boarding *Inform kennel technicians when boarders have finished checking in *Prepare and obtain signatures for client consents and patient forms *Provide printed educational materials to clients as needed *Provide tentative cost estimates to clients over the phone *Provide clients with information regarding our products and services *Maintain calm and compassionate demeanor with clients who may be afraid, grieving, or angry *All other tasks as assigned by managers and owners

REQUIREMENTS

• *Open availability 6am to 10pm, 7 days a week, including holidays, outside of class/primary work schedules. *High School Diploma or equivalent. Will consider high school students with dual college enrollment for pre-vet program. *Excellent attitude & communications skills, great attention to detail, a high level of conscientiousness & pride in your work, compassion & empathy, movement with purpose & initiative to stay productive at all times, dependability, confidence in handling potentially fractious & aggressive cats & dogs, a passion for learning & growing always.

Part Time Benefits

• *30% Employee discount after 30 days *$100 Scrub Allowance issued after 180 days, reissued annually

Full Time Benefits

• *30% Employee discount after 30 days *Medical, Dental, Vision, Accidental, Disability, and Life insurance after 90 days *2 weeks PTO after 180 days, reissued annually *$100 Scrub Allowance issued after 180 days, reissued annually

Please send your resume to Crystal Broyles, Practice Administrator at cbroyles@vva247.com for immediate consideration. Preference will be given to applicants with experience as a veterinary receptionist. Pre-veterinary medicine or veterinary technician students without clinical experience are encouraged to apply as well.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $10.00 - $12.00/hour.

About Valdosta Veterinary Associates, LLC: Valdosta Veterinary Associates, LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.


Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Tags

Similar Jobs