Job Description

The Patient Advocate and is available to both inpatients and outpatients to respond to any concerns, problems or grievances they may have regarding customer service, patient rights and belongings. The Patient Advocate is responsible for advocating for the patient, assuring there are no violations of patient rights, that the patient feels safe in the facility and that the patient feels he/she is receiving optimal and safe treatment. The Patient Advocate will follow-up with Nurse Mangers, Department Directors and any administrative personnel to assure resolution of the concern. All concerns will be placed in the Patient Advocate Log along with the follow-up letters  sent to the patient  when the concern is resolved.  The Patient Advocate will complete monthly reports in a timely manner. Monitor scheduled and unscheduled visitations.  The Patient Advocate will assist in collecting, inventorying, and distributing patient clothing as needed in a timely manner. The patient advocate must be able to think critically and communicate with a multi-disciplinary team. Must be able to meet established deadlines.

Cedar Ridge Behavioral Hospital & Cedar Ridge Beahvioral Hospital at Bethany (a UHS facility):

Cedar Ridge Behavioral Hospital provides inpatient and residential treatment services for ages 5-17. Our treatment programs provide a structured and supportive treatment environment that promotes self-acceptance and helps stabilize patients suffering from acute psychiatric illness. Our multidisciplinary treatment teams consist of psychiatrists, licensed therapists and highly specialized nurses who collaborate to develop and implement effective and compassionate treatment plans for our patients.  Cedar Ridge is a behavioral health facility that encompasses a 116-bed acute psychiatric hospital and residential treatment center on a beautifully wooded campus with a stocked pond, school, outdoor courtyard and playground. 

Cedar Ridge Behavioral Hospital at Bethany is a 56-bed psychiatric hospital offering adult behavioral health programs and treatment services. Our team of dedicated professionals provides crisis stabilization and medication management to patients who have disorders such as depression, anxiety, mood disorders, paranoia and schizophrenia. We provide a secure haven for patients who are having suicidal or homicidal thoughts. We can help patients regain their sense of self-worth. Our adult inpatient mental health treatment is for individuals over the age of 18 with severe mental illness that is impacting their ability to function. 

For more information, please visit us at

BENEFIT HIGHLIGHTS:

• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• Employee Assistance Program available for employees and family
• 401(K) with company match and discounted stock plan
• Basic Life Insurance and Optional supplemental life insurance
• Referral Bonus Options
• Career development opportunities across UHS and out 300+ locations! 
• Challenging and rewarding work environment
• More Information is available on our benefits Guest Website: benefits.uhsguest.com

• High School diploma or equivalent required
• Bachelors in Social Services, Psychology, Education, Communication, or related field preferred
• Two (2) years work conducting patient advocacy investigations or related mental health experience preferred .
• Minimum of two (2) years of administrative/executive secretarial experience required , preferably in a health care setting.
• Must be at least 21 years of age
• Successfully complete a drug test
• Successfully pass national background check
• Investigative interviewing methods and techniques
• Crisis intervention techniques
• Federal, state and local ordinances and policies regarding abuse, neglect and related patient rights issues.
• Understand the process of general office environment.

The ideal candidate is dependable, empathetic, compassionate and must be reliable

Universal Health Services (UHS) 

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020.  In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies.  Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement 

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.

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