Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, Northfield, NH

ckhZR1VlNlZMekZyOFZuWGZTdWlJNnhv
  • EPTAM Precision Solutions, Inc
  • Northfield, NH

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Remote job, Afternoon shift,

Similar Jobs

Progressive Insurance

Auto Damage - Claims Adjuster Job at Progressive Insurance

As an auto damage claims adjuster, youll serve as Progressives point of contact with customers...  ...end. Managing your own inventory while working independently, youll work closely with...  ...River Schedule Full-time Employee Status Regular Work From Home No

NV Energy

Senior Right of Way Agent Job at NV Energy

 ...NV Energy Position Title: Senior Right of Way Agent Job ID: 107139 Location: Reno, NV Facility: Sierra Service Center - 1 OHM Department: Land Resources North Full/Part Time: Full-Time Regular/Temporary... 

Advanced Ceramics Association

Technical Project Manager Job at Advanced Ceramics Association

 ...relate to business requirements~Provide expertise for escalated quality problems, and anticipate bottlenecks in the development cycle~Implement transformational process improvements using Lean and Six Sigma tools~Ensure that health and safety policies are followed... 

Quail Park

Health and Wellness Director Job at Quail Park

 ...highest standards of nursing care for Assisted Living and Memory Care facilities. What You'll Do: RN or LPN Assisted Living Director Essential Functions Lead and inspire a team of dedicated care professionals, ensuring that our residents receive safe and effective... 

Wireless Group Holdings

Sales Representative Job at Wireless Group Holdings

Sales Representative Who We Are Wireless Zone is a Verizon Wireless Premium Retailer, which means we sell and service the latest in Verizon Wireless products and services. We offer an exciting job and growth opportunities in a flexible selling environment....