We seek a Client Engagement Manager that is ready to step up into a leadership role within an established and growing IT Consulting Practice. The role is a combination of billable consulting, team leadership, client relationship management, and account development. The Client Engagement Manager will lead data center transformation programs and will own the success of client engagements. We also expect this person to work with the leadership within our Data Center Migrations and Transformation solutions consulting practice to manage various internal business development and solution enhancement initiatives to grow the line of business. You are expected to manage project teams and deliverables, own and foster key client relationships, and help resource projects. Acting as a senior consultant on projects you will lead projects by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. This will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.
This role is entrepreneurial and will work with senior leadership in the Migration business unit to enhance our professional services offerings includes mentoring team members, developing new tools and processes, contributing to thought leadership and knowledge sharing, supporting the proposal and pre-sales process, support internal projects to enhance Aligns service offerings. As you grow into more of a leadership role within the Migrations Solution, you will develop and enforce standards, assist with solution development, assist with project resourcing, and help define the strategic direction of the solution.
Acting as a strategic advisor, you must have experience leading Current State to Target State IT Infrastructure assessments and initiatives. Candidates must have experience successfully managing complex data center migration programs and managing key customer relationships. To be successful in this role you must be resourceful, solutions oriented, and possess the skills and the ability to develop solutions and author presentations (PPT) to articulate and influence clients executive teams on a proposed infrastructure strategy.
Responsibilities
This role is a combination of IT program management, client relationship management, IT advisory consulting, and people leadership.
Requirements
In summary, we seek an experienced program manager with IT professional services experience. Candidates should have a proven track record performing current state assessments, advising clients on data center transformation, and leading data center physical and logical migrations. To succeed in this role you must be sales-minded, resourceful, solutions oriented and motivated. The ability to successfully manage, grow and add value to key client relationships is critical.
Tier 2
PM20Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients.
Our professional services team, which includes Workplace Technology , Data Center Solutions and Migrations & Cloud provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
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