Job Description
Job ID: 363816
About the Job Hiring Salary Range: $65,500-$69,000
DOQ Primary Responsibilities: This position serves as a Data Analyst (Business Intelligence
Developer 2) who is passionate about making a positive difference in students' lives. This position will support student data initiatives
that foster student success and support data-informed decision-making by working with SDA team members to design, develop, deploy, and
support reports and analytical solutions via various technologies. A successful candidate will have some data and/or systems process
analysis prowess, or the ability and curiosity needed to learn these skills. A strong interest in continued professional development, to
ensure the team's ongoing success, is also important in this role.
Primary Responsibilities: - Maintain and
support existing reports
- Analyze and interpret data; communicate insights and findings
- Document and test
reports
- Work with team members and stakeholders to understand business needs and business rules
Academic Support Resources
supports hybrid and flexible
working arrangements . Work arrangements are determined in coordination with supervisors depending on the nature of the unit and
position. The arrangement for this position will be determined upon hire between employee and supervisor.
Reporting
Production and Operations Support (50%)- Lead the rapid resolution of user questions and report production
issues.
- Maintain and support existing reports.
- Ensure data and reports meet service expectations and are available for
end-users.
- Contribute in delivering improvements to the data and analytics reporting and/or processes.
- Help coordinate and
maintain system processes and documentation.
- Gain and maintain an overall understanding of student databases.
- Create and
maintain user help guides and other training resources.
Collaboration (30%)- Collaborate with functional
users to ensure that business logic is appropriately represented in the analysis of data.
- Partner with SDA team members to analyze,
interpret, and represent ASR and work collaboratively with University leaders, University groups and committees.
- Engage the Student
Data user community to promote the use of Student Data & Analytics solutions in support of student success.
- Explore and develop
data-driven stories in order to positively impact student success.
- Communicate findings and insights to stakeholders who may have
varying degrees of technical ability, and provide business strategy recommendations for optimizing performance.
Business
Intelligence Development (10%)- Design, build, test, document, and deploy operational and strategic reports/business
intelligence solutions.
Professional Development (10%)- Gain and maintain knowledge of tools used to support
ASR systems and products.
- Pursue professional growth through training, workshops, and reading.
- Pair with colleagues to
expand shared knowledge.
- Continue to develop subject matter expertise in student data.
- Stay current on data, visualization,
and analytics trends, topics, and technologies .
Qualifications REQUIRED
QUALIFICATIONS: - BA/BS degree plus two years of relevant IT work experience, or a master's degree.
- Internships and
relevant IT work experience may be counted toward the two-year work experience requirement on a pro-rated basis.
PREFERRED
QUALIFICATIONS: - Strong analytical, organizational, and problem-solving skills.
- Good written, verbal, and
presentation skills.
- Able to interact professionally with diverse groups and across disciplines with a range of technical
expertise.
- Skilled in interpreting business needs and translating them into actionable requirements for reporting and data
pipelines.
- Ability to interpret data insights and methods effectively to non-technical audiences.
- Experience with SQL,
Oracle Analytics, Tableau, and PeopleSoft Query.
- Comfortable working with complex data sets.
- Knowledge of Extract,
Transform, and Load (ETL) process.
- Experience working in higher education or other educational/human services settings.
- A
collaborative work style.
About the Department As a common good, enterprise-level service provider that is
a part of the infrastructure of the University of Minnesota, Academic Support Resources' (ASR) mission is to make a positive difference in
students' lives. ASR is committed to providing excellent service to students, faculty, and staff through innovative technologies and
customer support in student services, academic records, student finance, classroom management, and information technology. Our unit (Student
Data Analytics) supports the University's retention, graduation rate and overall student success goals by providing reporting, analytics,
data modeling and insights.
The ASR Student Data Analytics (SDA) team leverages data in creative and innovative ways to get better
insight into students' experiences, improve retention and monitor degree progress. The team works with data modelers, developers and ETL
experts to enhance existing reports and ensure analytics projects meet data requirements. They also design multi-tool integrations and
analytics and operational reporting platforms.
The SDA team focuses on these main project areas:
Student Retention
- Develop, refine, and maintain statistical models to predict students who are more likely to leave the
University.
Curricular Analytics - Examine students who started in a major and move to another major. Explore
courses where students historically receive lower grades, on average, than their overall career GPAs. Analyze courses that students
historically passed vs. failed and the impact of their propensity to graduate vs. leave the University.
Enterprise Data
Warehouse (EDW) - Consult on the development of cloud pipelines for data marts. Support the addition of new report ready tables.
Build robust data structures to support analysis on core University business processes and student success topics in partnership with the
Office of Information Technology (OIT).
Ad-hoc requests and support of existing enterprise reporting - Areas such
as:
- Course Enrollment, Academic Records, Degree Progress, Undergraduate Admissions, Learning Analytics Dashboards,
Tutoring, Degree Requirement Audits, Student Survey Analysis, and Class Scheduling.
Benefits Working
at the University At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are
interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life
outside of work.
The University also offers a comprehensive benefits package that includes:
- Competitive wages, paid holidays,
and generous time off
- Continuous learning opportunities through professional training and degree-seeking programs supported by the
Regents Tuition Benefit Program
- Low-cost medical, dental, and pharmacy
plans
- Healthcare and dependent care flexible spending accounts
- University HSA contributions
- Disability and
employer-paid life insurance
- Employee wellbeing program
- Excellent retirement plans with employer contribution
- Public
Service Loan Forgiveness (PSLF) opportunity
- Financial counseling services
- Employee Assistance Program with eight sessions of counseling
at no cost
- Employee Transit Pass with free or reduced rates in the Twin Cities
metro area
Please visit the Office of Human Resources website for
more information regarding benefits.
How To Apply Applications must be submitted online. To be considered
for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online
application for the position and attach a cover letter and resume.
Additional documents may be attached after application by
accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an
accommodation during the application process, please e-mail employ@umn.edu or call (612)
624-8647.
Diversity The University recognizes and values the importance of diversity and inclusion in
enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and
retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in
its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status,
disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about
diversity at the U:
Employment
Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is
that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from
employment.
About the U of M The University of Minnesota, Twin Cities (UMTC) The
University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate,
graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most
vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with
world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service
organizations.
At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well
as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019,
2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).
Job Tags
Holiday work, Full time, Work experience placement, Flexible hours,