Job Description

Aramark’s Accelerate to Leadership (A2L) Program offers early career talent valuable work experience, mentorship from industry leaders, and professional training across a variety of environments and business areas. As a year-long development and training program designed for recent college graduates, A2L provides you with the resources you need to ignite your full potential and launch an accelerated career path at Aramark. 

Selected candidates will have the opportunity to take on leadership roles within Aramark while participating in structured program activities and developmental exercises tailored to each candidate’s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across a range of exciting industries and locations. 

Aramark’s A2L Program is committed to fostering communities rooted in service, inclusion, and shared prosperity, empowering all individuals to make an impact. 

COMPENSATION: The salary range for this position ranges from $55,000 to $65,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities

•    Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
•    Provide consultation to managers on policies and compliance regarding employment-related matters.
•    Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
•    Conduct interviews and prepare relevant documentation using investigation guidelines.
•    Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
•    Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
•    Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
•    Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
•    Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible.

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

Qualifications

•    2 + years of experience in employee relations or related experience
•    Bachelor’s degree in HR or a equivalent experience required

• To be considered eligible, applicants must graduate between December – August of the current school year for the rising A2L Program class 
• This program will start in July. All degree requirements must be completed prior to the start date of the program (including any final internship requirements). 
• Must be authorized to work in the United States and not require work authorization sponsorship by Aramark for this position now or in the future 
• PREFERRED EXPERIENCE
• A degree or background in hospitality, customer service, food service, facilities, operations, or sales 
• Relevant coursework or work experience 
• Strong leadership, project management, and execution skills 
• Great verbal, written, and professional communication skills with teammates, customers, clients, and leadership 
• Dynamic working skills to handle change and ambiguity in a fast-paced environment 

Education

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